The YouTube app on my Sky Q mini box is being problematic, the app feels sluggish and struggles to play video. It works fine for a short while but then lags, my internet is quite fast and in a good location for signal. I can't figure this out. @TeamYouTube @SkyHelpTeam
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Replying to @SujPolo
Just to confirm, have you tried the suggestions outlined here: https://yt.be/help/vspw ? Those steps usually fix most internet or device issues (across computers, mobile, game consoles) that lead to slower connections. Let us know!
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Replying to @TeamYouTube
Yes I've done many times to no avail, the Sky Q mini box feels very slow to respond to commands eg pressing pause on the Sky Q remote takes a long time for the video to respond. Sometimes it responds fine but recently it is struggling.
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Replying to @SujPolo @TeamYouTube
Hello! Can you send us a PM please and we can help with any Sky Q issues you may be experiencing. ^LC
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Replying to @SkyHelpTeam @TeamYouTube
I've already sent a PM on Twitter. I am now following the agents instruction of talking to the technical team on Facebook Messenger. Thanks.
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Perfect, thanks for confirming. If you have anymore questions then please let me know. I hope you enjoy your weekend. ^LC
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