Yo @YouTube I can’t see anything when playing a video. It’s just a white screen instead of the video itself. Sound does come out as the video plays but nothing except white on the screen. Fix it ASAP
-
-
Replying to @ShivamS39
Is this happening across devices? If you haven't already, you can try restarting the device that you're using or use a different one and see if it works – slow internet connection could be a factor too. Let us know how it goes.
1 reply 0 retweets 4 likes -
Replying to @TeamYouTube
It’s just on one device and yes I have restarted several times already
1 reply 0 retweets 0 likes -
Replying to @ShivamS39
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://yt.be/help/feedback . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
1 reply 0 retweets 0 likes
Replying to @TeamYouTube
Did that yesterday already
3:59 PM - 7 Sep 2019
0 replies
0 retweets
0 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.