After typical nightmarish ph. call w/@VirginiaDMV I tried to give feedback on how other co.s/agencies handle things more efficiently for all. DMV rep's indignant response? "No co. or other agency can tell DMV what to do, we're our own agency!" #YouGotThatRight but #MissedThePoint
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OK that's priceless

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Hi there. Our apologies as that is not the VirginiaDMV way. We want all customers to have a positive experience w/ us & when that doesn't happen, we want to know so we can improve. Can you DM us w/ more details so we can look into it? Thank you.
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