@TeamYouTube The app keeps crashing on launching..started crashing today
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Replying to @Shakey9893
We'd like to help. If you're using an Android, have you tried uninstalling the app updates > Restart the device > Uninstall the app updates? Also, if you're using an iOS, try uninstalling the app > Restart the device > Reinstall the app. Keep us posted.
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Replying to @TeamYouTube
Did it and now properly working.Will update if any similar problem occurs
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Replying to @Shakey9893
Glad to hear that it's working now! Give us a shout if you have any other questions.
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Replying to @Shakey9893 @TeamYouTube
The app works when I click on a video link..and from there i can go to my subscriptions and trending...but it crashes when i try to go to my recommended (home page)
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Replying to @Shakey9893
Hmm, could you check if there are any pending OS updates for your device? Also, does this happen across devices? Keep us posted.
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Replying to @TeamYouTube
I am using the latest update..the device is a OnePlus 3
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Replying to @Shakey9893
Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate. Thanks!
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Already did that 3 times...no response
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