Servion

@Servion

Building, running and optimizing Contact Center and Digital CX technology solutions for customer-centric brands.

Global
Vrijeme pridruživanja: lipanj 2009.

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  1. 22. pro 2019.

    Happy Holidays from everyone at Servion. We hope your holidays will be filled with joy and laughter through the New Year.

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  2. proslijedio/la je Tweet
    5. pro 2019.
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    29. stu 2019.

    | This evening was an insightful one with panellists deliberating on 'Transforming CX with AI & Analytics' moderated by Dipayan Ghosh - Executive Director, Consulting, KPMG India.

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  4. 29. lis 2019.

    Meet our Robin Malhotra at the Contact Atlantic Conference and Trade Show between Oct 29th to 31st.

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  5. 9. lis 2019.

    We are all set for the leading for the Banking, Financial Services & Insurance Sector. Meet our experts at the event in Intercontinental, Miami on Oct 14, 15 and16, 2019.

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  6. 8. lis 2019.
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  7. 8. lis 2019.
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  8. 1. lis 2019.

    [Revisiting] 20 important metrics that help you track your customer's satisfaction score. Read more from

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  9. 23. kol 2019.

    [Revisiting] "The internet of things is not a concept; it is a network, the true technology-enabled Network of all networks" Edewede Oriwoh Read more from

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  10. 16. srp 2019.

    When was the last time you walked into a store to buy a book or a music album? Here's our take on "Will 2019 sing the blues for brick-and-mortar experiences?". Read more at

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  11. 29. svi 2019.

    #8 trends that will shape in 2019. 📊Predictive analytics 🔎Natural Language Processing (NLP) 🤖Conversational AI 💻Process automation 👥Hyper-personalization 🎤Voice search 🗣️Interactive technologies 🎧Voice of the Customer (VOC) Read for more.

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  12. 27. svi 2019.

    The experience you give ur the first time they reach out to you is always a make-or-break scenario. We've collected #4 instances, where have ensured that they have a customer for life. Read for more

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  13. 15. svi 2019.

    Here are #59 most commonly used lexicons in the industry. Read more at -

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  14. 14. svi 2019.

    Did you know that cloud contact centers are the perfect platforms that can benefit both and ? Well, it's true. Here are 6 ways, these cloud contact centers improve agent performance. Read our blog for more.

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  15. 10. svi 2019.

    Here are #135 simple, essential quotes that businesses should abide by.

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  16. 6. svi 2019.

    "A great product can go a long way to win over customers, but the service you provide after the purchase – that’s where loyalty can be built." Check out today's by Kartikay Sharma, CX Manager from Adobe Systems.

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  17. 3. svi 2019.

    We are pleased to announce that Nicolas de Kouchkovsky has been appointed as our new Group CMO. Nicolas will support the company’s expansion in the customer experience and engagement markets and the growth of its software business under the brand.

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  18. 24. tra 2019.

    The ‘digital’ buzz has been growing rapidly over the years. With 87% of enterprises claiming that is a competitive opportunity, how do you engineer those digital transitions in a methodical way? answers all your questions.

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  19. 17. tra 2019.

    We had fun playing the NICE portfolio game. Catch at our break out customer panel discussion on April 17th at 1.45 PM at room Starvine.

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  20. 16. tra 2019.

    Heading to NICE Interactions at today? Visit our experts at the booth and get a FREE 2-WEEK SPARC analysis.

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