We've checked the channel URL and see that your channel is active. Could you please confirm what device you're on? Also, share a screenshot of what you see at your end? Keep us posted.
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Replying to @TeamYouTube
iPhone XS and Mac and I’ve tried on both and still get thispic.twitter.com/n9xfJnNcjO
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Replying to @Sens_c0nt3nt
Appreciate the details. We'd recommend uninstalling the app updates, restart the device and reinstall it to see if that makes a difference. Also, clearing your browser's cache & cookies often fixes issues. Let us know how it goes.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I have tried and is still displaying the same message, idk what to do
2 replies 0 retweets 1 like -
Replying to @Sens_c0nt3nt
Thanks for confirming. Can you check if your device is running the latest OS version? Also, have you tried checking it on a different browser or in Private mode to see if that resolves the issue? Let us know.
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Replying to @TeamYouTube
Yes I have seen this and yes they are all up to date and I everything is working, it just won’t let me log in
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Replying to @Sens_c0nt3nt
That's strange. We recommend you waiting for a while as the system takes a bit of time to update the info. Let us know if you still need any help, we'll look into it.
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Replying to @TeamYouTube
Alright I will, I’ll let you know in about an a bit what’s happened
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Replying to @Sens_c0nt3nt @TeamYouTube
Alright well it is still having the issue, is there any way I can get the account looked at ?
1 reply 0 retweets 0 likes -
Replying to @Sens_c0nt3nt
We've passed this along to our team to take another look. We'll get back to you once we have an update. Appreciate your patience.
1 reply 0 retweets 1 like
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