We will be contacting you Monday about this, however here are some hints for safety and continued driver health: packages that have arrows indicating what the top is, and shock indicators, should not be thrown. Also, generally when you see “Sigma Aldrich” or “Merck,” don’t throw.
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No joke this needs to be escalated to the top
@UPS unacceptable in fact reckless. -
I literally watched a delivery guy TOSS my Les Paul standard 60s I ordered from Musicians Friend and paid for air freight to cut down on how many trucks it came in and out of to get to me. He tossed that guitar right to my door/wall and walked away. It was well packed but still!
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If something goes wrong, they could be dealing with this guy...pic.twitter.com/YBfIFYobSe
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Interested in hearing if they resolve this quickly.
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I have found UPS to be more responsive than FedX. They usually keep the same driver on your route. I hope they sort it out for you!
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