@TeamYouTube Hi, any idea why I can't but YouTube Music on my account?
-
-
Replying to @ScubaSteveYT
Hey there, we're here to help. Could you share more specifics of the issue for us to understand this better? Keep us posted and we'll look into it.
1 reply 1 retweet 0 likes -
Replying to @TeamYouTube
The email I use for my YouTube channel is classed as a manager, not the owner, so I can't use it to buy YouTube Music, but I created the email address in question and use it daily for YouTube and Gmail. I've tried making it an owner account, but it's classed as a brand account
1 reply 0 retweets 0 likes -
Replying to @ScubaSteveYT
Thanks for the info – if you are signed in as a manager of a YouTube channel, but are not the owner, you won’t be able to purchase a YouTube Premium membership. You can chat with our live chat support for more help: https://yt.be/help/7ohV . Hope this gets resolved soon.
1 reply 1 retweet 0 likes
Live Chat isn't available for me for some reason, but I've sent an email instead.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.