it renders _having a scale_ pointless, if the highest possible value on the scale simply means "acceptable" and all lower values mean "unacceptable". far better to have a binary thumbs up/thumbs down, or just a "there were no problems" checkbox.https://twitter.com/nomdeclavier1/status/1425877800330878976 …
but the point is, in practice, there is no such distinction. a driver whose average rating falls below something like 4.5 or 4.7, I forget the exact number, gets locked out of the uber system, which means the message a customer is sending with any rating below 5 is "fire them".




