Cis, he/him, not interesting. Leftlib/Demsoc cusp, Socdem rising, moon in Ancom. Header: my buddy Alexander, best cat in the world, 3/02–10/16. 
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similarly, as I understand it, uber's ratings go:
5
: do not fire this driver yet
4: consider firing this driver
3: fire this driver soon
2: fire this driver immediately
1: fire this driver immediately
which is not what any reasonable customer would expect them to mean.https://twitter.com/Melangetic/status/1424620665945182212 …
a former coworker had a story, back in the early days of uber, about how he took a ride with them for the first time; thought "that was perfectly satisfactory, it got me to my destination safely and on time for a reasonable price" and rated the experience 3 stars.
within minutes he got an email (it might even have been a phone call) direct from uber customer support asking what had been wrong.
(there's something similar that goes on with employee performance reviews, in my experience. I have in the past been told, in so many words, that employees are not expected to just keep getting a rating of…"meets expectations".)
to simply perform the responsibilities of your job role competently and consistently means never advancing, and never advancing means being managed out. you're _expected_ to very often be rated "exceeds expectations" if you want to get promoted.
and you're expected to be constantly moving up the ladder. you can't just be good at your job and content to stay in that role, that shows you lack "passion" or whatever.
I have SUCH a rant about this particular style of rating and outsourcing to consumers and perverse incentives and baldfaced lies and it makes me so mad.
This is any customer-facing review. If you ever give anyone who gave you any kind of assistance less than a perfect review you are saying that you would like them to lose their livelihood.
it's absurd.
ngl the only reason i've lasted so long working backend support in a field that uses contracted workers is because I know for a *fact* from being on the team that *processes reviews* that we don't use reviews that way
(we also strictly do a thumbs up/thumbs down system and go through all of them to look for actual problems. a substantial part of the job is assuaging fears of contractors who are put into panic mode over a single thumbs down)
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