This is so accurate!
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The last panel is perfect.
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That's almost exactly what AT&T did with 5GE, lol.
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A company seems to become immune when it gets big, sigh.
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Hilarious.
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Lol. True dat!
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I feel certain I worked for this company :)
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When 4G was rolling out AT&T did EXACTLY that. My phone was showing “4G” in the banner, despite having no LTE capability. The excuse was that they had a (so they said) FAST 3G, not the usual kind ...
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Looks like a story, its factually true. I worked for a "subvendor" as customer service. Our line for complains was "Please email CustomerCare@obscuredurl.url for further assistance". It was their spam folder for most of them.
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