Because so many apologies appear insincere and weasel-worded even though they include "I apologize." Too many have the magic formula, yet seem to preserve the attitude behind the offense.https://twitter.com/ScottAdamsSays/status/1002579103038337030 …
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Replying to @CorlyssDrinkard
We aren’t mind-readers. An apology either means something or it doesn’t.
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Don’t expect it to. Manage your brand, not theirs.
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