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Replying to @SarcySuchas
We'd like to help. What device are you on? Could you share screenshots for us to look into it? Keep us posted.
3 replies 1 retweet 24 likes -
Replying to @TeamYouTube
I'm on a Desktop Computer. The issue appears to have resolved itself for now. When it wasn't working, the sign-in would direct me to your error page with the stacked tvs. "Something went wrong with your sign in. Troubleshoot here." If it did sign in, I'd get signed out again.
1 reply 0 retweets 0 likes -
Replying to @SarcySuchas @TeamYouTube
Scratch that, it is happening again.pic.twitter.com/Sm8aVe2D72
1 reply 0 retweets 0 likes -
Replying to @SarcySuchas
Thanks for the info. Could you try clearing your browser's cache and cookies to see if that makes a difference? Here's how: https://yt.be/help/V8qD . Also, try using another browser to see if it fixes the issue.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Clearing the cache and cookies has had no effect. Changing browsers allowed me to sign in, so I'm able to sign in with Explorer but not with Chrome, which is my most used browser.
1 reply 0 retweets 0 likes -
Replying to @SarcySuchas
Appreciate you trying the steps. Make sure your browser is updated to the latest version and also disable any third party extensions which might be causing this. Hope this helps.
1 reply 0 retweets 0 likes
It appears to have cleared up on its own. Not sure if the effect of clearing cookies/cache took a while to take effect or not. Regardless, thanks for the help.
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