@YTCreators I'm having issues seeing replies people have made to comments on my main account. This goes for all videos on any channel. I am also still waiting on my Merchandise Shelf...
On my main account I simply don't see any replies on any comments... anywhere, on any video. This has been happening off and on for several days now. Also, I meet all eligibility requirements for the Shelf, and have for the last 3 or 4 weeks. How long does it take?
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Just to confirm, have you tried using a different device to check if you are able to see the comments? Also, here's our Help Center article on how to get the Merchandise shelf on YouTube: https://goo.gl/EH2aci . Keep us posted.
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I have not. But I have tried other accounts and they work fine. I e-mailed Partner Support and they want me to send a video showing the problem. I will tomorrow. I am eligible for the Shelf and have checked my beta studio and the monetization option is not there.
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