@TeamYouTube After installing Family Link, when I attempt to set up YT kids I get the search settings page after and get the following message "your search settings can't be saved right now. Please try again later." I click try again and it closes the app. Any ideas
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Replying to @SEND_teacher
We'd like to help. Try to uninstall the app, restart the device and reinstall the app to see if this works. Keep us posted.
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Replying to @TeamYouTube
Same again on my other daughters phone. Something wrong with my account? Or is it a settings issue?
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Replying to @SEND_teacher
Thanks for confirming. Could you try toggling the search option with the steps mentioned here: https://goo.gl/C36B1W ? Keep us posted.
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Replying to @TeamYouTube
Thanks, I've tried the above but YouTube Kids doesn't appear under Manage settings/More/ YouTube Kids. It isn't set up on my daughters' devices, as thats the issue (set up) It does appear under Apps Installed and is set to allow app. I hope that makes sense.
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Replying to @SEND_teacher
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/9Pwhc2 . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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Thanks but I can't click on the lock icon as I can't get into the app?
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