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Last year, the largest piece of negative feedback we got from VCs: our workforce wasn't growing exponentially enough. We had ~200 employees, they were expecting ~2,000. We told them additional employees added too quickly were net negative, and they could take it or leave it.
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Time and again VCs and consultants told us we needed to hire faster, grow more quickly, and increase headcount. Through all of the pressure to do that @SBF argued that more headcount was unlikely to increase productivity and output.
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We're at about 300 now, and growing, but sustainably--some come, some go, but we're increasing ~50% year over year. Maybe we'll get to 400 in the next year. But when it comes to hypergrowth, you can't replace 'growing revenue' with 'growing expenses'.
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1) Zig Zag and hiring: why FTX is going to keep growing as others cut jobs
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Because in the end the most important thing you can do is make your company a great place to work, where every employee has real responsibility. Only then can you build a great product.
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