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Oct 13, 2021

the interest rate isn't worth the stress of not being able to access your account for unknown reasons i'll be self-custodying 100% after this infinite password loop I seem to be stuck in

@Brett_FTXUS

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Is this helpful? This was a known issue that Sam has been making announcements about over the last couple days. If you still need help you can dm me

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SBF

@SBF_FTX

Oct 13, 2021

BTW if you're trying to reset your FTX App password and clicking the email isn't working, probably your mobile email app is using some weird in-app browser that circumvents the check. Try copy-pasting the link into your phone's default browser.