sorry can you guys be more specific -- what happens?
BTW I think we are pushing out an updated text box that makes it more clear what to do
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Hey Sam, tried signing out and logging back in. The problem happens when it asks for 2FA code.
When you switch app and goes back to FTX, the session invalid dialog box will pop up again and you can’t get rid of it.
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In my case I’m using GA 2FA. And even if I copied the code from GA in advance, once I inputted it, the dialog box will inevitably pop up again and we have to start the process all over again.
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to make sure, you guys are clicking 'sign out' not 'log in' in this screenshot right?
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Hi Sam, sent you some screen recordings of the issue we’re having on DM. Hope it would be useful
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ok guys might have found it -- try not alt-tabbing during the process (so copy the GA code at the beginning); see if that works
Negative ser. Tried it, and still the ‘session invaldid’ dialog box pops up after I input the code. And renders the code invalid
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Nope. Tried that before (and just now as well) but this screen pops up right after i paste the code (not giving me time to even click continue).
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In my case I'm using email verify code. But each time I have the popup that appears when I when i am redirected
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