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@frenchbatman301

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Same here! Ugh

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sorry can you guys be more specific -- what happens? BTW I think we are pushing out an updated text box that makes it more clear what to do

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@frenchbatman301

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in my case is GA-based 2FA FYI

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@frenchbatman301

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try 'sign out' there not 'log in'

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Hey Sam, tried signing out and logging back in. The problem happens when it asks for 2FA code. When you switch app and goes back to FTX, the session invalid dialog box will pop up again and you can’t get rid of it.

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In my case I’m using GA 2FA. And even if I copied the code from GA in advance, once I inputted it, the dialog box will inevitably pop up again and we have to start the process all over again.

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@frenchbatman301

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This is my exact issue!

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@frenchbatman301

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to make sure, you guys are clicking 'sign out' not 'log in' in this screenshot right?

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Yup!

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kk taking a look

6:42 AM · Oct 13, 2021Twitter Web App

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Hi Sam, sent you some screen recordings of the issue we’re having on DM. Hope it would be useful

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ok guys might have found it -- try not alt-tabbing during the process (so copy the GA code at the beginning); see if that works

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