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SBF
@SBF_FTX
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@SBF_FTX
14) We've had missteps. I'll never forget what happened the first time I tried managing a company, and realized I didn't know what to do when people were unhappy. That was a learning experience. And I've certainly said my fair share of things I wish I could take back.
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SBF
@SBF_FTX
15) But I guess our focus, always, has been to keep improving, in real time: to keep growing, and to understand what our role is and should be, and to keep building towards that. In part, that means products.
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SBF
@SBF_FTX
16) We've spent a long time iterating on the products we offer, and their execution. Whenever someone says they prefer another site, that means we fucked something up, and we should figure out what. We try, as best we can, to always do a good job.
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SBF
@SBF_FTX
17) It also, of course, means regulation. The industry is evolving, as are regulators stances, but the truth is there's always been regulation in crypto, and we've always had duties. We've had duties to know our customers, and to prevent money laundering, from day 1.
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SBF
@SBF_FTX
19) We've recently started working with Inca to expand our monitoring. Using NLP they identified ~0.01% of volume that might be from restricted jurisdictions submitting false info; we've restricted those accounts. We've also added another layer to our KYC process to prevent it.
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SBF
@SBF_FTX
20) And we've restricted particular products from particular jurisdictions, and reduced the maximum leverage, in response to updates from regulators, users, and the industry. But by and large we've always had regulatory duties, and we built FTX with that in mind from the start.
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SBF
@SBF_FTX
21) And it means getting licenses where we can. It's not always a quick process, but it's an important one. We're going through it in a number of jurisdictions right now, and I'm optimistic that they'll bear fruit.
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SBF
@SBF_FTX
22) Some of these are in response to updated regimes; others are licenses necessary to offer new products that our customers have been requesting for a long time. Sometimes you have to cut out products users like, but ideally you can take the initiative to get a license for it.
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SBF
@SBF_FTX
23) And finally, we've spent a lot of time over the last six months thinking about our longer term vision. Where we are, and where we need to get. How to build the consumer product that should obviously exist; how to continue making our professional product better.
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SBF
@SBF_FTX
24) And it became clear that it was time to reevaluate our cap table, and to bring on a bunch of partners. So I'm really honored to have everyone who participated in our recent raise as a part of our family. But more on that in another thread: I'm up against the 25 tweet cap.
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