Hi Sam, I have over $2M worth of open positions and a support ticket open since 14 May re an issue about these 2 positions. Could I contact you personally please (e.g., private messaging here)?
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Go for it--and sorry about the delay there, it must have slipped through!
Thank you, could you temporarily follow me or how else could I send you a private message?
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I think you can DM me even if I don't--but if that doesn't work I will :)