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1) We've written up a summary of the most common/important FTX features! help.ftx.com/hc/en-us/artic Below, a discussion of why.

SBF

@SBF_FTX

Jun 7, 2020

2) We periodically ask for feedback about FTX. Some of it is not surprising (great products! when TSLA???). But some of it has been, and we were probably a bit slow to adapt to some of it.

SBF

@SBF_FTX

Jun 7, 2020

3) One of the most common, and confusing, pieces of feedback we've gotten is: "I'd love a way to input a price, take profit, and stop loss all at once!" It's common because lots of people like bracket orders. It's confusing because we already have them.

SBF

@SBF_FTX

Jun 7, 2020

4) In fact, about half the feature requests we get are for things we already have. It took us way to long to realize that the _real_ product request here is: "please make it easier to find your features".

SBF

@SBF_FTX

Jun 7, 2020

5) I think a lot of people confuse UI with UX. Both matter, but one is mission critical. We get a lot of feedback about our design--it definitely needs work! But I think it's really easy to have a frustrating experience with something and not know exactly why.

SBF

@SBF_FTX

Jun 7, 2020

6) Here's one related fact: when we do polls, a bit over half the people prefer the braket order form to the standard one, and yet way less than half the volume comes from bracket orders. I'm guessing most don't know they exist.

Quote Tweet

SBF

@SBF_FTX

Jun 1, 2020

1) Which do you prefer--1-part orderform or 3-part orderform?

Show this poll

SBF

@SBF_FTX

Jun 7, 2020

7) Anyway, we're starting an initiative to tweak the UX, highlighting important features and adding a few more. Click on the gear icon on trade pages for trading settings, go to ftx.com/profile for account settings, and go to ftx.com/markets to see our products.

ftx.com

FTX

Cryptocurrency Derivatives Exchange

SBF

@SBF_FTX

8) And feel free to suggest other cool FTX features we should be highlighting! help.ftx.com/hc/en-us/artic

6:00 AM · Jun 7, 2020Twitter Web App

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Favorites already move towards the left so they should be visible, but after a few others; we could move them even further to the left, or have a drop-down menu for them--thoughts?