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7) Some of the BULL tokens had lagged price action on Binance because sellers ran out of inventory and it took a long time to get tokens over because of network congestion.

SBF

@SBF_FTX

Mar 12, 2020

8) The ETH network was overloaded, and so withdrawals were really slow.

SBF

@SBF_FTX

Mar 12, 2020

9) FTX had a record volume day, trading over $3b.

SBF

@SBF_FTX

Mar 12, 2020

10) All coins were down; FTT was down 6%, which is too bad but much better than most other coins, which were down 20-30%.

SBF

@SBF_FTX

Mar 12, 2020

11) Changes that we’ve made: we repaid all funding (only when people were paying!) for 7pm HKT, when the database was overloaded.

SBF

@SBF_FTX

Mar 12, 2020

12) We’ve increased ERC20 tx fees when the network is congested (we cover these)

SBF

@SBF_FTX

Mar 12, 2020

13) We’ve patched the database problem and removed the throttling

SBF

@SBF_FTX

Mar 12, 2020

14) We’re working our way through the deluge of support tickets

SBF

@SBF_FTX

Mar 12, 2020

15) We’ve processed all withdrawals, including re-broadcasting failed ones

SBF

@SBF_FTX

Mar 12, 2020

16) Overall I’m unhappy with the performance today and wish we had run smoother. We're hopeful that this will be true going forward.

SBF

@SBF_FTX

17) On the bright side, when it was running smoothly FTX had way more liquidity than other exchanges, which thinned significantly out.

5:43 PM · Mar 12, 2020Twitter Web App

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and

❤️ numero uno in my book

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and

Real issue was exchange freeze. Inability to close positions. Some people got really rekt because of exchange freeze. Some refunds should be made for those affected. I hope all the traders actively using FTX get our support tickets answered ASAP.