We'd love to hear any complaints about FTX.com! Hearing the ways we suck is the best way for us to get better. You should always feel free to DM me with advice/thoughts/ideas, no matter how critical :)
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Alameda Research is a liquidity provider for FTX, and also incubated the exchange. They are, however, separate entities. Happy to explain more in a DM if you want more details!
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