The customer service says: "[...] It is each customer’s responsibility to arrive at the correct gate in time for their flight. [...]". Great job @Ryanair, you have confirmed your reputation. Never again.
Hi Benedikt, sorry to hear of this. We'd advise contacting our customer service department and they will best advise you on your query: https://contactform.ryanair.com/ Have you also spoken to the ticket desk at the airport in regards to this? AR
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