Hi, we apologise for the delay in response, can you please confirm the last response from our CS team? AG
Hi, as we cannot access the files can you please contact Customer service as they will be able to follow this up for you http://tinyurl.com/j66pajx , apologies. AG
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HI, you can contact them via live chat http://tinyurl.com/zpp8czp AG
End of conversation
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