Hi @Ryanair why is it you now won’t allow me to take my hand luggage on the plane with me when it meets all of your requirements?? Also why hasn’t this news been communicated to us? It feels like you’re now charging me extra to take my personal hand luggage on the plane..
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Hi
@Ryanair, I’m still waiting for your reply from my query last month! Very disappointed in the standard of service you’ve provided me with. My hand luggage fitted within your self bag checker, yet was taken off me when I got on the plane.. I’m assuming you’re too busy to reply -
Hi, the baggage policy is that the 10kg will be placed in the hold under the plane unless you have purchased priority. AG
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