So where is this being offered to my mum who you have stranded in Italy !? You are saying refund only!?pic.twitter.com/EouHGv9f7i
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Hi Danielle, sorry to hear of this disruption and inconvenience. Passengers can opt for a free flight change or full refund through the link provided in the cancellation email: https://www.ryanair.com/ie/en/useful-info/help-centre/faq-overview/flight-cancellations … AR
So where is this being offered to my mum who you have stranded in Italy !? You are saying refund only!?pic.twitter.com/EouHGv9f7i
The problem with your ‘free flight change’ is that a suitable one doesn’t exist! Refund wise apparently that can take up to a week. Not to mention hotels that we have to now pay for and cannot get to. & now I see you are stranding people abroad too 

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