@Ryanair my 86 year old grandfather had a flight booked with you recently but has fallen ill. We sent you a signed letter from a doctor stating that he was unfit to travel asking for a refund on compassionate grounds.
Hi Gary, did you submit the request via this link: https://contactform.ryanair.com/ ? JC
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Yes, Ref: 2163675/NPBWFI. Not sure why you want more info when you've already been given a doctors letter
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