Hey @Ryanair your Berlin team is insanely rude and charged me for a bag you said would be free in this email.pic.twitter.com/LWcDPZflse
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Hi, sorry to hear of your experience. You can submit a formal complaint here if you wish and our team can look into this: https://contactform.ryanair.com/ Thanks AR
Ugh fine. I felt so seen by you AR, but now I’ll just shout into the void......
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