Hello @Ryanair I have uploaded all required bank information and letters from my suitcase (that you broke on first use, good going) manufacturer saying it cannot be repaired, but I keep receiving an email saying you "need some additional info". Any chance of a bit of help?
Hi Joe, we're very sorry for the inconvenience, could yo uplease DM us the booking reference and the claim number? JC
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yep sure I have just Dmd you
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Ryanair famously don't pay out, that's how they profit.
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€250 bike box killed upon first use... here's to hoping.pic.twitter.com/6mScBnd6Cd
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Joe, can you prove Ryanair did it? Apparently even a Doctor's note doesn't prove you're too unwell to travel..ryanair know better. Good luck with your claim but I wouldn't hold your breath.
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