@Ryanair Good afternoon. I have a single flight booked for 14 May from Portugal to Brussels, but I’ve recently suffered from ill health and my doctor has advised me not to travel. Am I able to cancel and get a refund on my flight? Thanks, Kieran
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I have tried to do this as I can't travel and I received a flat no.. Not very helpful.
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Hmm, that’s not very promising. Their website says they’ll give customers a refund if they have a serious illness. I hope a partial lung collapse is serious enough for them!
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Good afternoon. I've recently submitted a medical certificate forbidding me from flying due to a serious medical condition in order to receive a refund from Ryanair. Could you please check this was received? My customer ref no is 2239172. Thanks, Kieran
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Hi Kieran, are you in receipt of the response from our customer service dept on the 02/05/2018? AR
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