@Ryanair I am a first time flyer of your airline and I had a very bad experience! I booked a flight a day before and I could not check in on your website! I was charged an addition fee of $145 us to check in! equivalent to cost the flight. Who do i talk to for a check in refund?
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Another lady on our flight experienced the same thing
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Replying to @Jromejones
Hi, sorry to hear this, can you please send us on your booking reference so we can take a look. AG
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Replying to @Jromejones
Hi, did you show the staff a screenshot of the issue you had checking in online? AG
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Replying to @Ryanair
Yes and I also had the Ryan air person at the desk try as well. We tried so many times that we almost missed the flight because we had to wait online at flight services
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HI Jerome, we're very sorry for the inconvenience, my advise would be to follow this link to leave a complaint/claim: https://contactform.ryanair.com/ click on "Complaints" and then "Others" to explain your exact situation. JC
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