Telephoned @Ryanair to discuss a refund claim after being diagnosed with a serious illness and supplying required evidence. The agent remained completely disinterested and didn't want to help. I asked to speak to her manager and she said that this wasn't possible. Please advise?
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Hoping you can help me. I fulfil the requirements for a refund as I’ve been diagnosed with a serious illness & have supplied the relevant medical documentation from my consultant. What are my next steps?
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Hi Victoria, could you please DM us booking reference so we can look at this for you. AG
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