Dear @Ryanair why have a very strict hand baggage policy and then not enforce it?? #PointlessRules #MassiveBags
Hi, sorry to hear of your experience. You can submit a formal complaint here if you wish: https://contactform.ryanair.com/ Thanks AR
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Was more of a question than a complaint, I can see while people floutcthe rules if they know you don’t check, I’ve learnt for future flights!!
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