I am furious with @Ryanair at lack #special #assistance provided on recent travel with my Mother. If it is clear to you where to find wheelchair, please know that for person struggling to make their way along it is NOT clear. Only clear instructions, were the wrong instruction!
Hi Ruth, we are very sorry to hear this. Can we help you with anything from here? AG
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I have submitted a claim for 5 hour delay. But I really would love if a sincere apology was sent to my Mum. It took until yesterday to recover from all the unnecessary walking caused by being told to disembark plane and wait on tarmac for ("no") wheelchair to arrive!
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Hi Ruth, again we are very sorry to hear about this. Can you please DM us your booking reference please. AG
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