I contacted with @Ryanair customer service via email and chat several times as well as with EAN customer service via email: the agents are just ping-ponging me, saying I have to talk to the other company's customer service. Could you please help and provide a solution to my case?
Hi, please contact our customer service via: http://tinyurl.com/zpp8czp or http://tinyurl.com/j66pajx for more info. Sorry JC
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