@Ryanair - Excellent that no staff members know the reason for the delay tonight from Cologne to Stansted!
Hi Ian, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB and here is the claim form if you wish: https://eu261claims.ryanair.com/ JC
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Thank you for your reply. Much appreciated. It's not so much about the inconvenience as I understand this can sometimes happen. It's the absence of any information or ground staff to keep you informed that was the issue.
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