@Ryanair you’ve just cancelled our flight FR5179 from Billund to Stansted. It’s the last flight out tonight, you have no staff here, so how do you intend to help your customers?
Hi Al, sorry to hear of this, passengers can opt for a free flight change or full refund through the link provided in the cancellation email: https://www.ryanair.com/ie/en/useful-info/help-centre/faq-overview/flight-cancellations … AR
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We've been trying it's not working
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Have you had any luck with refunds etc?
@Ryanair making up stories in comms to me, ducking responsibility and close case with no recourse. Shocking way to treat people who fly a regular route.
End of conversation
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“Sorry” is easy to say, but there is a plane load of folk stuck in the wrong country, and your email system has failed. Thankfully the
@BillundAirport staff stepped in to help find accommodation -
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FLIGHT CHANGE WONT RECOGNISE THE BOOKING REF ON MY BOARDING PASS.....
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