@Ryanair @STN_Airport How does the Bucharest flight due to arrive at 5:35pm end up on Luton airport, with no notification and no notice on your website??
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We're sorry to hear your journey was disrupted, Alexis. A minor repair had to be carried out on the runway here at London Stansted Airport. This was necessary for safety reasons. Our runway was closed at 17:09 and reopened after 25 minutes. Thank you.
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Replying to @STN_Airport @Ryanair
Thanks for the answer. That 25 min closure cost my family 3 hours delay, a ping pong pick up bouncing from Stanstead to Luton and back to Stanstead, and significant distress. Most annoyingly was airline’s lack of clear comms.
2 replies 1 retweet 1 like
HI, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB and here is the claim form if you wish: https://eu261claims.ryanair.com/ JC
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