Out of interest, what are my rights (in a nutshell) as I was diverted to BHX yesterday from Brno, held on first the flight then the ground transportation before being let out into the chaotic line for passport control which took around 3 hours alone, adding to also get back...
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yup
@WattoSue is right, RyanAir in this case is only responsible for providing food&beverages as from their point of view this is "extraordinary circumstance". That said, this has been so poorly managed by RA, chat not working, useless links etc. I still applied for compensation
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That’s all well and good but what’s happening with Luggage that’s meant to be getting returned to us as per the announcements last night? Is this down to you guys or
@STN_Airport ? I understand it’s a logistics clusterfoxtrot but no info from either side!!!Thanks. Twitter will use this to make your timeline better. UndoUndo
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Where do we find out about the 12 additional flights? And are you keeping hold of luggage if we rebook?
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Desperate to rebook but don’t want to until we know our luggage is coming with us.
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Hi Spring, do you mean the checked-in baggage? JC
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Impossible to rebook next availiable flight is next Friday... What am I supposed to do? Prices sky rocketed how are we supposed to reach our destination?
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You don’t even specify which flights!! And you can’t get through. Sort it out!
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Useless links don’t work. Like last night. Lucky we went with
@aerlingusThanks. Twitter will use this to make your timeline better. UndoUndo
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