Any news for those of us stranded at Venice (Treviso) this Good Friday evening after you cancelled flight FR799 to Stansted after most or all passengers had checked in?
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How come you have time to tweet this but can't keep passengers at Stansted informed? Cologne airport listed our flight as cancelled before you did.
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Experience a real-life nightmare with our wound-up customers in the not-so-faraway realms of crisis-management-from-hell in Britains Stansted...
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Dreadful lot aren’t you ? You couldn’t give a flying f%@k about your customers.
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