Hi, how can we help you, what is your exact doubt? JC
Hi, we understand, but in order to assist you further, we will need the booking reference. Sorry for the inconvenience JC
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Hi, we're sorry for the inconvenience, my advise would be to follow this link to leave a complaint/claim: https://contactform.ryanair.com/ so that this is studied by our claims department and you receive a response. Sorry for the inconvenience JC
End of conversation
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