Is this a joke? You cancel flights and don’t bother to keep customer service open to sort out your mess?
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Totally agree they're a joke
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My flight just got cancelled without any explanation, could you at least keep customer service open until we get it sorted?
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They just cancel your flights & don’t give a shit about anyone. I have flown with them loads of times in the past. Cust service is pure shit. They cancelled my flight last September, still waiting for compensation. Had 2 messages asking me for my ref numb and card, still nothing
End of conversation
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I’ve got a query- will you ever respond to my (4) complaint letters with actual answers to my actual questions rather than automatic responses?
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Hi Katy, how can we help you? MM
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Hey Guys..if travelling non priority..is it a case that you can bring the usual bag (fits in the stand etc) take it through as normal then they pop it in the hold at some point?? Cheers
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Hi David, yes, exactly, if you don't have Priority Boarding, it will be tagged and taken at the boarding gate! :) MM
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