@MartinSLewis Desperately need help! My dad had a major heart attack last week & now cannot travel to Seville in May - booked with @Ryanair. tried everything to cancel - livechat, filling in forms but dead end every time. Told he will get a reply in 28 days which is too late!
Hi, we are very sorry to hear that, you can find all of the details regarding refunds and claims here https://refundclaims.ryanair.com/ MM
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We’ve done all of this but only get a reply that says “thank you for your complaint”. We haven’t complained and all we want is confirmation that the trip has been cancelled! Stess is not what is needed after a heart attack.
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