@Ryanair 5 hours on the plane before takeoff at Bucharest 19 March due to bad weather. Infrequent updates from captain. 5 hours 'locked' on board and #ryanair couldn't even give a free glass of water! #poorservice #dontcare
we're very sorry for the inconvenience caused due to delayof your flight, please click the following link for passenger rights under EU261: http://bit.ly/2fhIFEB and a claim form if you wish: https://eu261claims.ryanair.com/ MM
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