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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Beth‏ @BethRhiannon78 19 Mar 2018

      DM’d @Ryanair as stuck in Faro for 3 days due to cancelled flight. No help offered to date AT ALL, nearly £1k out of pocket with new flights/hotel/food all had to be sorted by me personally. All I get is a claim form and the below response. Disgusting.pic.twitter.com/4UWwRSP4wO

      7 replies 10 retweets 5 likes
      Ryanair‏Verified account @Ryanair 19 Mar 2018
      Replying to @BethRhiannon78

      Hi beth, we have offered you your passenger rights and claim form to claim all your expenses. Please contact our customer service via: http://tinyurl.com/zpp8czp  or http://tinyurl.com/j66pajx  for more info. Sorry JC

      1:55 PM - 19 Mar 2018
      3 replies 0 retweets 0 likes
        1. New conversation
        2. Beth‏ @BethRhiannon78 19 Mar 2018
          Replying to @Ryanair

          Been trying to contact customer service all day, hung up on 3 times. You have not shown us even a basic duty of care. Next thing you will state snow in March is ‘freak weather’ no doubt. Funny @easyJet managed to fly into @BristolAirport same day! (As well as many others!)

          1 reply 2 retweets 1 like
        3. Show replies
        1. New conversation
        2. the wheels on the bus‏ @_thatsn0m00n_ 19 Mar 2018
          Replying to @Ryanair @BethRhiannon78

          What use is a claim form when you are left STRANDED?

          1 reply 3 retweets 2 likes
        3. Steven Kelly‏ @Steven__Kelly 19 Mar 2018
          Replying to @_thatsn0m00n_ @Ryanair @BethRhiannon78

          Wont be long before people walk from this company. Our flight was cancelled hours before flying. Yet airport said flights were still going when we had bad weather.

          2 replies 2 retweets 3 likes
        4. Show replies

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