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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. David Clarke‏ @DClarke38234146 12 Mar 2018

      @Ryanair RyanAir Why have you failed to pay me my Compensation under EU 261 since August 2017? Why do you ignore my E-mails and those of the CAA until the very last opportunity and then reply with lies? Why do you hold your customers in such contempt?

      1 reply 1 retweet 1 like
    2. Ryanair‏Verified account @Ryanair 12 Mar 2018
      Replying to @DClarke38234146

      Hi David, can you DM us the booking ref in question? Thanks AR

      1 reply 0 retweets 0 likes
    3. David Clarke‏ @DClarke38234146 12 Mar 2018
      Replying to @Ryanair

      Our Ref: 1653074/VRFS9G Case number: 2017-02708

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 12 Mar 2018
      Replying to @DClarke38234146

      HI, I've contacted the agent dealing with the case and advised them to contact you immediately. Apologies for the delay and inconvenience. AR

      1 reply 0 retweets 0 likes
    5. David Clarke‏ @DClarke38234146 14 Mar 2018
      Replying to @Ryanair

      Ryanair, Why has nobody bothered to contact me about this yet?

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 15 Mar 2018
      Replying to @DClarke38234146

      Hi David, please can you DM us with details of the last correspondence you received? MM

      1 reply 0 retweets 0 likes
    7. David Clarke‏ @DClarke38234146 15 Mar 2018
      Replying to @Ryanair

      Ryanair. The last correspondence I had was last year when you said you would pay me and then didn't since then all my emails have been ignored. Booking and ref numbers tweeted 2 days ago

      1 reply 0 retweets 0 likes
    8. David Clarke‏ @DClarke38234146 15 Mar 2018
      Replying to @DClarke38234146 @Ryanair

      Ryanair, I was told on webxhat that somebody would contact me in 48 hours. On Twitter I was told somebody would contact me immediately. Day 3 now with no contact. Are Ryanair capable of doing what they say they will?

      2 replies 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 16 Mar 2018
      Replying to @DClarke38234146

      Hi David, you will receive contact from a customer service agent soon. We have forwarded on your information again. Regards, AG

      2:56 AM - 16 Mar 2018
      2 replies 0 retweets 0 likes
        1. New conversation
        2. David Clarke‏ @DClarke38234146 19 Mar 2018
          Replying to @Ryanair

          Ryanair, 1 full working week on from my initial tweet and still no contact from Ryanair. no follow through just fobbing off tactics that somebody will make contact. worst customer care ever!!!

          1 reply 0 retweets 0 likes
        3. David Clarke‏ @DClarke38234146 20 Mar 2018
          Replying to @DClarke38234146 @Ryanair

          8 days now with no reply from Ryanair. Worst airline ever

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. David Clarke‏ @DClarke38234146 31 Mar 2018
          Replying to @Ryanair

          Ryanair, 3 week on now and still no contact. No compensation for 8+ Months. no contact phone number. online chat people say they cant help. Hide behind no contact numbers. Why do you think that you can flaunt the Law?

          0 replies 1 retweet 1 like
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