When I try to make claim online, it says the name entered does not match the reservation number...seriously? @Ryanairhttps://twitter.com/esperanzaml/status/974029591080787970 …
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Replying to @EsperanzaML
Hi, did they provide you with a PNR number? Please use this form: https://contactform.ryanair.com/ MM
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Replying to @EsperanzaML
Hi, your PNR number is your reference number of your flight. AG
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Replying to @Ryanair
Do you mean my flight number or my flight reservation number, could you please be more specific? As far as I’m aware they’re different. Thanks
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Replying to @EsperanzaML
Hi, It is the sixth figure reservation number example: XFMLXG :) AG
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Replying to @Ryanair
Ok, I’m at http://baggageclaims.ryanair.com , when I write all the details it says “customer name submitted doesn’t match the name in the reservation check the number and re-enter”
1 reply 1 retweet 5 likes
Hi, if you are having trouble with the form, you can also use our contact form, under "Complaint", then "Other": https://contactform.ryanair.com/ Thanks AR
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