@manairport @ryanair earlier I boarded the Ryanair flight to Bergamo at gate 49. I slipped on the wet floor and fell backwards on to the bottom step.I was a priority passenger so wasn't rushing and I was wearing trainers. My fellow passengers all asked to see how I was.
Hi Heidi, we're very sorry for the inconvenience, did you report this to oir crew at the flight? JC
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I didn't as I hadn't broken anything and I didn't want to make a fuss. I just don't want it to happen again to an elderly person or anyone else for that matter. I presume you will be able to verify it on the cctv. I am feeling sore but ok, it's probably just bruises.
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Hi Heidi, i will escalate this issue, can you please follow thi slink to leave a complaint: https://contactform.ryanair.com/ "Complaints" and then "Other" ? JC
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